Complete Solutions for all your Virtual Call Center Needs!

Whether you call it a predictive dialer, power dialer, collection predictive dialer, predictive phone dialer or telemarketing dialer, we have a predictive dialer system that's perfect for your organization.

Looking for a Predictive Dialer System? Looking to host your own power/predictive phone dialer? We've got the best in the business. The Centcom solution is the most advanced dialer system on the market, giving you the biggest bang for your dialing buck.

Virtual Call Center Solution Are you unwilling or unable to invest in your own auto dialer? Not to worry. With the Centcom Virtual Call Center (or auto dialer service), you can harness the power and functionality of the most technologically advanced telemarketing dialer without having to invest in, install and maintain one. All you need is a computer with Internet and a phone line, and you'll have instant access to the most advanced dialer.

Predictive Dialing: The Benefits Our hosted predictive dialer system is much more sophisticated than a power dialer, and it maximizes the agent's talk-time by connecting the agent with a call only once a live voice is detected. This increases agent productivity and lowers staff costs, making a predictive dialer system a must for any serious call center.   How much time does a predictive dialer actually save? Here's an example:

Why Choose a Virtual Call Center?

Not sure whether to host your own predictive dialer system or use a hosted predictive dialer like Centcom? Here are the advantages of using the Centcom hosted predictive dialer:

• No start-up costs
• No long distance charges
• Limited commitment with "Pay-as-you-go" pricing
• Fully scalable to 1000s of agents
• No line drops or interference (since we do not use VoIP)

Looking for a Collection Predictive Dialer?

Centcom has a proven track record as a collection predictive dialer, and CCDS has been a proud affiliate member of the American Collectors Association for over four years.

CCDS has been supplying organizations with call center solutions since 2001. Our flexibility, reliability and outstanding after-sales support sets us apart from the others.

Industries Served

Centcom is the automatic telemarketing/power dialer of choice. It's so flexible and functional our clients use it in a variety of different industries, including: