Our hosted predictive dialer system is much more sophisticated than a power dialer, and it maximizes the agent's talk-time by connecting the agent with a call only once a live voice is detected. This increases agent productivity and lowers staff costs, making a predictive dialer system a must for any serious call center.
The Centcom Virtual Call Center is a cost-effective predictive dialer system that delivers predictive dialing to your doorstep. With our hosted predictive dialer system, you get all of the features and functionality of the most advanced predictive dialer without having to own and maintain one!
The Centcom predictive dialer enables you to increase sales, lower costs and increase profitability by maximizing agent talk-time and productivity.
This state-of-the-art Predictive Dialer has it all:
The Centcom predictive dialer system is the ideal choice for any organization that relies on its dialing capabilities.
The Centcom predictive dialer software supports a number of advanced dialing functions, including:
For a more detailed description of these features, see Predictive Dialing Features.