augmenter la productivité jusqu'à 300%

Inbound FR


Our unique approach to inbound media allows your agents to handle multiple channels in real time while prioritizing between them and the campaigns associated with them.

Omnichannel enabled, personalized SLAs, Agent Skill Based Routing and the latest search algorithms; all working together with the objective of finding the best qualified agent in the shortest delay.
  • Agent Skill based Routing
  • IVR
  • Voice Calls
  • Email
  • Chat
  • Twitter
  • Script Editor